Negotiated Terms of Service Agreements for Social Media Tools

A federal-compatible Terms of Service (TOS) agreement is required for official government use of social media tools. The list below represents:

  • Services for which the agency has signed an addendum to the standard terms of service; or
  • Services for which the General Services Administration (GSA) has negotiated federal-compatible TOS agreements that do not require Social Security to execute a signed addendum prior to use.

The Office of Communications is responsible for Social Security's social media governance. As stated in the Agency's Social Media Policy, "Upon request from other Deputy Commissioner components and offices, the Deputy Commissioner for Communications may approve the creation of new social media accounts." Agency employees should consult with the Office of Communications before using social media services for "official purposes" as defined in the Agency's Social Media Policy.

Trò chơi có thưởngFor services not currently used by Social Security, the Office of Communications will assist requesting components through any additional and/or necessary legal, privacy, and security consultations.

Service Function Link to TOS addendum Currently in Use?
marketing analytics dasboard No
social network for personal networking PDF Yes
Professional networking and recruitment PDF Yes
Collaborative writing PDF No
Custom RSS feed management tools for web-based content publishers pending Yes
Analytics and search engine optimization pending Yes
Social network and video broadcast events PDF Yes
Web metrics PDF Yes
Blog commenting management and enhancement PDF No
Online pinboards Yes
Social media management PDF Yes
Categorized message boards for what's new and popular on the web PDF Yes
Crowd-speaking platform Yes
Community of experts for question-and-answer discussions No
Helpdesk and knowledge base management tools No
Software developer community for code sharing and collaboration No
Innovation management platform PDF Yes
Social media curation & publishing platform No
Task management and organization Yes
Create and share short, looping videos No
Connect and display social media feeds No
Hosted external blogging No
Survey creation Yes
Social media management and productivity suite No
Crowdsourced annotation of the latest breaking stories No
Reference manager and academic social network No
Photo & video sharing Yes
Social network for government employees and vendors Yes
Event management No
Host online interactive town halls No
Create custom tests and exams online No
Expert question and answer communities No

Trò chơi có thưởng* These "web" links point to GSA-negotiated federal-compatible TOS agreements that do not require Social Security to execute a signed addendum. For more information visit: